Shipping policy

At Virtura, we aim to deliver your order as quickly and safely as possible.

Processing Time
Orders are processed within 2–5 business days. Custom orders may require additional processing time.

Shipping Times
- Europe: 5–10 business days
- International: 10–20 business days

Shipping times are estimates and may vary depending on your location and customs processing.

Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Customs & Duties
International orders may be subject to customs fees and import duties, which are the responsibility of the customer.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at virtura.shop@gmail.com within 7 days of the expected delivery date.

Contact
For any shipping-related questions, please contact us at virtura.shop@gmail.com.